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Services marketing : integrating customer focus across the firm /

Zeithaml, Valarie A. et al

Services marketing : integrating customer focus across the firm / Valarie A. et al. Zeithaml

ISBN: 9789814319881 9789789814312

Subjects--Topical Terms:
Service Industries --Marketing
Costumer Services
Marketing

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Services marketing : integrating customer focus across the firm /

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