Creating great customer service / (Record no. 16568)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00547nam a2200169Ic 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250110015122.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240520s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789712725647 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789789712724 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | DLC |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | SANCIANCO, HERBERT M. |
| 245 10 - TITLE STATEMENT | |
| Title | Creating great customer service / |
| Statement of responsibility, etc. | HERBERT M. SANCIANCO |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Philippines |
| Name of producer, publisher, distributor, manufacturer | Mandaluyong: Anvil Publishing, Inc. |
| Date of production, publication, distribution, manufacture, or copyright notice | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii.; 145 p.; ill.; 18 cm |
| Dimensions | 18cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service, customer |
| Form subdivision | Service (Industry) |
| General subdivision | Services, Customer |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Inventory number | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Library | Main Library | Filipiniana Section | 05/27/2024 | 18907 | HF 5415.5 S36 2012 | 000000001080021 | 05/27/2024 | 05/27/2024 | Books |