SANCIANCO, HERBERT M. <br/><br/>
Creating great customer service / 
HERBERT M. SANCIANCO 
 - xiii.; 145 p.; ill.; 18 cm  18cm 
<br/><br/><label>ISBN: </label>9789712725647 9789789712724 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service, customer--Services, Customer --Service (Industry)