TY  - BOOK
AU  - SANCIANCO,HERBERT M.
TI  - Creating great customer service
SN  - 9789712725647
PY  - 2012///
CY  - Philippines 
PB  - Mandaluyong: Anvil Publishing, Inc.
KW  - Service, customer
KW  - Service (Industry)
KW  - Services, Customer
ER  -