TY  - BOOK
AU  - HEACHANOVA-ALAMPAY,MAREGINA
TI  - 1-800-philippines: understanding and managing the filipino call center worker
SN  - 9789718610596
PY  - 2010///
CY  - Quezon City 
PB  - Quezon City: Ateneo de Manila University
KW  - 1. Call centers -- Philippines. 2. Call centers -- Employees. 3. Call center -- Employees -- Job descriptions. 4. Call center -- Employees -- Psychology
ER  -