000 00413nam a2200133Ic 4500
008 240520s9999 xx 000 0 und d
020 _a9710391151
020 _a9789710391158
100 1 _aBuenaventura, Vill.y ATH
245 1 0 _aEnglish proficiency for hte callcenter agent /
_cVill.y ATH Buenaventura
264 1 _aQuezon City, Philippines
_bGreat Books
_c2006
300 _av.; p. 89; ill.; 19 cm
942 _cBK
999 _c13457
_d13457