000 00297nam a2200097Ic 4500
008 240520s9999 xx 000 0 und d
100 1 _aElgin, Suzette Haden
245 1 0 _aBusiness speak: using the gentle art of verbal persuasion /
_cSuzette Haden Elgin
264 1 _bMcGraw - Hill
_c1995
942 _cBK
999 _c20702
_d20702