000 00293nam a2200097Ic 4500
008 240520s9999 xx 000 0 und d
100 1 _aRobinette, Scott
245 1 0 _aEmotion marketing: the hallmark way of winning customs for life /
_cScott Robinette
264 1 _bMcGraw-Hill
_c2001
942 _cBK
999 _c21038
_d21038