000 00304nam a2200097Ic 4500
008 240520s9999 xx 000 0 und d
100 1 _aLoveluck, Christopher
245 1 0 _aServices marketing: people, tech strategy /
_cChristopher Loveluck
264 1 _bSing: Pearson Educ. Asia PTe, Ltd.
_c2001
942 _cBK
999 _c21150
_d21150