000 00605nam a2200169Ic 4500
005 20250704071756.0
008 240520s9999 xx 000 0 und d
020 _a9781138221659
040 _cDLC
100 1 _aOakland, John S.
245 1 0 _aTotal Quality Management and Operational Excellence:
_cJohn S. Oakland
_bText with Cases /
250 _a4th ed
264 1 _bRoutledge
_cc2014.
300 _axxiv; 530,; ill.; 24 cm
650 _2Total Quality Management and Operational Excellence: Text with Cases
_aTotal Quality Management and Operational Excellence: Text with Cases
942 _cBK
_2lcc
_n0
999 _c22808
_d22808