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1-800-philippines: understanding and managing the filipino call center worker /

HEACHANOVA-ALAMPAY, MA. REGINA

1-800-philippines: understanding and managing the filipino call center worker / MA. REGINA HEACHANOVA-ALAMPAY - xiv, 124 p.; ill.; 23 cm

ISBN: 9789718610596 9789789718610

Subjects--Topical Terms:
1. Call centers -- Philippines. 2. Call centers -- Employees. 3. Call center -- Employees -- Job descriptions. 4. Call center -- Employees -- Psychology

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1-800-philippines: understanding and managing the filipino call center worker /

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