1-800-philippines: understanding and managing the filipino call center worker / (Record no. 16868)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00648nam a2200145Ic 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240520s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789718610596 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789789718610 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | HEACHANOVA-ALAMPAY, MA. REGINA |
| 245 10 - TITLE STATEMENT | |
| Title | 1-800-philippines: understanding and managing the filipino call center worker / |
| Statement of responsibility, etc. | MA. REGINA HEACHANOVA-ALAMPAY |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Quezon City |
| Name of producer, publisher, distributor, manufacturer | Quezon City: Ateneo de Manila University |
| Date of production, publication, distribution, manufacture, or copyright notice | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 124 p.; ill.; 23 cm |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | 1. Call centers -- Philippines. 2. Call centers -- Employees. 3. Call center -- Employees -- Job descriptions. 4. Call center -- Employees -- Psychology |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Inventory number | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Library | Main Library | Filipiniana Section | 05/27/2024 | 19318 | HE 8789 P5 H434 2010 | 000000001079486 | 05/27/2024 | 05/27/2024 | Books |