Services marketing people technology strategy. 7th ed. / (Record no. 17327)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00711nam a2200205Ic 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250117052842.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240520s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 139789810696610 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781397898104 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | DLC |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Wirtz, Jochen & C. H. Loveluck |
| 245 10 - TITLE STATEMENT | |
| Title | Services marketing people technology strategy. 7th ed. / |
| Statement of responsibility, etc. | Jochen & C. H. Loveluck Wirtz |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Name of producer, publisher, distributor, manufacturer | Pearson Education. |
| Date of production, publication, distribution, manufacture, or copyright notice | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 648 p.; ill.; 27 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Source of heading or term | Marketing |
| Topical term or geographic name entry element | Marketing |
| General subdivision | Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Source of heading or term | Professions |
| Topical term or geographic name entry element | Professions |
| General subdivision | Marketing |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Source of heading or term | Service Industries |
| Topical term or geographic name entry element | Service Industries |
| General subdivision | Marketing |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Source of heading or term | Costumer Services |
| Topical term or geographic name entry element | Costumer Services |
| General subdivision | Marketing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Edition | 7th |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Inventory number | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Main Library | Main Library | Circulation Section | 05/27/2024 | 19856 | HF 5415.122 L68 2011 | 000000001114714 | 05/27/2024 | 05/27/2024 | Books |